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September 15, 2020

KING STREET REHAB PLANNING & OPERATIONAL PROTOCOL

King Street Rehab views each and every resident, their loved ones and our devoted staff of caregivers as our extended family and we recognize that this is truly a team effort that has required sacrifice, commitment and understanding by so many and so, we cannot understate our thanks and appreciation to everyone for their contributions and sacrifice as we work together to overcome this crisis.

FAMILY COMMUNICATION:

Family communication remains our priority. As always, family members are contacted by staff for any changes in residents’ condition, and they can call the resident’s/patient’s social worker or nurse manager for updates on their loved ones. We are also promoting phone calls & virtual visits for family members due to the restriction. If you would like to arrange a phone call or virtual visit with a patient/resident in the nursing home, please call your Receptionist, or reception@kingstreetrehab.com and a staff member will be in touch to coordinate the virtual visit/call.

VISITATION GUIDELINES

It is of utmost importance to us that family continue to have access to their loved ones who are residents at King Street Rehab. As you know, we have strived to provide as many options and forums to maintain that connection, while at the same time safeguarding our residents and staff.

As many of you already know, nursing homes are allowed to resume limited visitation once the facility has been without COVID-19 among residents and staff for at least 28 days. As of now, we are NOT accepting visitors. However, we will inform you as soon as we are able to meet the NYS Visitation guidelines.

ADDITIONAL INFORMATION

We have closely followed The Centers for Disease Control and New York State guidelines and continue to ramp up infection prevention and control procedures building wide; take daily temperature readings of staff at the start of each shift. Monitor our residents throughout each shift for respiratory symptoms, temperature and vital signs, suspended communal and group activities; provided residents with room service for meals and recreational therapies in their rooms; restricted visitor access as directed. At the same time, we have taken steps to provide all staff with the recommended personal protective equipment (PPE) in an on-going effort to promote their safety and well-being. We have also hired additional staff and have staff returning to King Street Rehab who are eager to provide you a with standard of care you have come to expect for your loved ones.

EMPLOYEE TESTING

Governor Andrew M. Cuomo signed Executive Order (EO) 202.30, which requires periodic COVID-19 testing of all personnel in nursing homes and adult care facilities. This includes all employees, contract staff, medical staff, operators and administrators. Such testing must occur once per week (for all employees), pursuant to a plan developed by King Street Rehab. Any personnel who test positive for COVID-19 are not eligible to return to work for at least 14 days, and until they receive a negative test result.

ADDITIONAL SAFETY MEASURES IN PLACE

King Street Rehab has implemented the following safety measures:

  • All staff working in the Skilled Nursing Facility are wearing a facemask if they are within 6 feet of residents/patients;
  • Screening procedures for signs or symptoms of respiratory illness (including a cough, fever, and/or shortness of breath) are in place for all staff working in the Skilled Nursing Facility. Screening includes temperature checks upon arrival;
  • We are following strict infection control and prevention guidelines; and
  • We have increased the frequency of cleaning hard surfaces in residents’ rooms and common areas (such as handrails, elevator buttons, door knobs and phones) with antiviral disinfectant.

PPE:

The facility has protective equipment (PPE) in a two-month (60 day) supply at the facility:

The supply needs of the facility are based on census and not capacity, and include considerations of space for storage.

The supply needs during a pandemic episode have been based such on DOH existing guidance and regulations The Center for Disease Control and Prevention (CDC) Burn Rate Calculator to be used.

Below is a list of all personal protective equipment necessary for both residents and staff in order to continue to provideservices and supports to residents, current guidance on various supplies and strategies from the CDC.

Supplies to be maintained include, but are not limited to:

  1. N95 respirators
  2. Face shield,
  3. Eye protection
  4. Gowns/isolation gowns,
  5. Gloves,
  6. Masks, and
  7. Sanitizer and disinfectants in accordance with current EPA Guidance.:

NEW YORK STATE COVID-19 EMOTIONAL SUPPORT HELPLINE

Supporting others through COVID-19 isn’t easy as healthcare workers and first responders are on the front lines of the COVID-19 emergency. The Department of Health (DOH) set up an Emotional Support Helpline to help with anxiety, stress, depression, trauma, and grief. Call for free and confidential support. 1.844.863.9314, 8 am – 10 pm, 7 days a week.

SOCIAL DISTANCING AND SELF-MONITORING

All of us should self-monitor for COVID-19 illness – especially those who have had close contact with a person with possible or confirmed COVID-19. Close contact includes those persons who reside or provide care in the same household of the ill person or are an intimate partner of the ill person. Persons who think they have possible or confirmed COVID-19 should isolate themselves until 7 days following onset of illness and 72 hours after being consistently afebrile (without fever) and with resolving respiratory symptoms. Such ill persons should only seek healthcare if they have severe or worsening illness.

GENERAL FLU-PREVENTION MEASURES

We continue to encourage everyone to practice general flu-prevention measures as recommended by the CDC which are the exact same measures that will help prevent the spread of COVID-19:

  • Stay home if you’re feeling sick;
  • Cover your cough or sneeze with a tissue or sleeve; throw the tissue away immediately;
  • Wash your hands regularly;
  • Avoid touching your face;
  • Avoid close contact with people who are sick;
  • Practice social distancing (6-feet); and
  • Get your flu shot, if you haven’t already received it.

We continue to strive to do the utmost to carefully plan and implement various steps and procedures as recommended through various State, Local and Federal Guidance’s that have been issued. We maintain close communications with State authorities and other professional organizations and have been in frequent communication with them throughout. We have carefully implemented the recommenda

ANNEX E

PANDEMIC EMERGENCY PLAN SEPTEMBER 2020

Annex E: Infectious Disease/Pandemic Emergency:

As the COVID-19 pandemic surged around the world, healthcare policy makers, management and staff have had to recognize a risk that was talked about, but never really prepared for. Complicating the response further was that this pandemic was caused by a new pathogen, (novel virus), and to which there was no natural immunity or vaccination. We are still learning about how this disease is transmitted, which population is the most vulnerable and the best course of treatment. The most terrible aspect of the experience so far is that COVID-19 takes a terrible toll on the elderly and those sick with co-morbidities. As such, Skilled Nursing Facilities congregate care setting were especially at risk during this outbreak. As a result of this, the State and Federal governments have enacted additional requirements for the safe operation of a home. This document lays out the required elements of new legal and regulatory responsibilities during a pandemic for King Street Rehab.

Preparedness Tasks for all Infectious Disease Events

1. Staff Education on infectious Diseases

  • King Street Rehab Infection Preventionist (IP) in conjunction with in-service Coordinator/Designee, must provide education on Infection Prevention and Management upon the hiring of new staff, as well as ongoing education on an annual basis and as needed should a facility experience the outbreak of an infectious disease.
  • The IP/ Designee will conduct annual competency-based education on hand hygiene and donning/doffing Personal Protective Equipment (PPE) for all staff.
  • The IP in conjunction with the in-service Coordinator will provide in-service training for all staff on Infection Prevention policies and procedures as needed for event of an infectious outbreak including all CDC and State updates/guidance.

2. Develop/Review/Revise and Enforce Existing Infection Prevention Control and Reporting Policies

  • King Street Rehab will continue to review/revise and enforce existing infection prevention control and reporting policies. King Street Rehab will update the Infection Control Manual, which is available in a digital and print form for all staff, annually or as may be required during an event. From time to time, King Street Rehab management will consult with local Epidemiologist to ensure that any new regulations and/or areas of concern as related to Infection Prevention and Control are incorporated into the Facilities Infection Control Prevention Plans.

3. Conduct Routine/Ongoing, Infectious Disease Surveillance

  • King Street Rehab Quality Assurance and Performance Improvement (QAPI) Committee will review resident infections as well as the usage of antibiotics, on a monthly basis so as to identify any tends and areas for improvement.
  • At daily Morning Meeting, the IDT team will identify any issues regarding infection control and prevention.
  • As needed, the Director of Nursing (DON)/Designee will establish Quality Assurance Performance Projects (QA PIP) to identify root cause(s) of infections and update King Street Rehab action plans, as appropriate. The results of this analysis will be reported to the QA committee.
  • All staff are to receive annual education as to the need to report any change in resident condition to supervisory staff for follow up.
  • Staff will identify the rate of infectious diseases and identify any significant increases in infection rates and will be addressed.
  • Facility acquired infections will be tracked/reported by the Infection Preventionist.

Refer to Policy and Procedure: Infection Control Surveillance

4. Develop/Review/Revise Plan for Staff Testing/Laboratory Services

  • King Street Rehab will conduct staff testing, if indicated, in accordance with NYS regulations and Epidemiology recommendations for a given infectious agent.
  • King Street Rehab shall have prearranged agreements with laboratory services to accommodate any testing of residents and staff including consultants and agency staff. These arrangements shall be reviewed by administration not less than annually and are subject to renewal, replacement or additions as deemed necessary. All contacts for labs will be updated and maintained in the communication section of the Emergency Preparedness Manual.
  • The facility also has a POC antigen testing machine for immediate testing (Sofia 2).
  • Administrator/ DON/Designee will check daily for staff and resident testing results and take action in accordance with State and federal guidance.

5. Staff Access to Communicable Disease Reporting Tools

  • King Street Rehab has access to Health Commerce System (HCS), and all roles are assigned and updated as needed for reporting to NYSDOH.
  • The following Staff Members (DON) have access to the NORA and HERDS surveys: Administrator, Director of Nursing, Infection Preventionist, should a change in staffing occur, the replacement staff member will be provided with log in access and Training for the NORA and HERDS Survey
  • The IP/designee will enter any data in NHSN as per CMS/CDC guidance

6. Develop/Review/Revise Internal Policies and Procedures for Stocking Needed Supplies

  • The Administrator, Medical Director, Director of Nursing, Infection Control Practitioner, and Safety Officer other appropriate personnel will review the Policies for stocking needed supplies.
  • King Street Rehab has contracted with Pharmacy Vendor to arrange for 4-6 weeks supply of resident medications to be delivered should there be a Pandemic Emergency. The facility is on 30-day supplies blister pack system. If a resident is on less than 30 day supply the facility will call in for 30-day supply.
  • King Street Rehab Center also has a Pixus system in house.
  • King Street Rehab has established par Levels for Environmental Protection Agency (EPA) approved environmental cleaning agents based on pandemic usage.
  • King Street Rehab has established par Levels for PPE. In NYS, 60 days supplies are required.

7. Develop/Review/Revise Administrative Controls with regards to Visitation and Staff Wellness

  • All sick calls will be monitored by Department Heads to identify any staff pattern or cluster of symptoms associated with infectious agent. The Nursing Department will keep a line list of sick calls and report any issues to IP/DON during Morning Meeting. All staff members are screened on entrance to King Street Rehab to include symptom check and thermal screening.
  • Visitors will be informed of any visiting restriction related to an Infection Pandemic and visitation restriction will be enforced/lifted as allowed by NYSDOH.
  • A contingency staffing plan is in place that identifies the minimum staffing needs and prioritizes critical and non-essential services, based on residents' needs and essential facility operations. The staffing plan includes collaboration with local and regional DOH planning and CMS to address widespread healthcare staffing shortages during a crisis.

8. Develop/Review/Revise Environmental Controls related to Contaminated Waste

  • Areas for contaminated waste are clearly identified as per NYS DOH guidelines
  • King Street Rehab environmental coordinator shall follow all Department of Environmental Conservation (DEC) and DOH rules for the handling of contaminated waste. The onsite storage of waste shall be labeled and in accordance with all regulations. The handling policies are available in the Environmental Services Manual. Any staff involved in handling of contaminated product shall be trained in procedures prior to performing tasks and shall be given proper PPE.
  • King Street Rehab will amend the Policy and Procedure on Biohazardous wastes as needed related to any new infective agents.

Refer to Policy and Procedure on Handling of Biohazardous Waste Material

9. Develop/Review/Revise Vendor Supply Plan for food, water, and medication

  • King Street Rehab currently has a 3-4 days' supply of food and water available. This is monitored on a quarterly basis to ensure that itis intact and safely stored.
  • King Street Rehab has adequate supply of stock medications for 4-6 weeks.
  • King Street Rehab Center has access to a minimum of 2 weeks supply of needed cleaning/sanitizing agents in accordance with storage and
  • NFPA/Local guidance. The supply will be checked each quarter and weekly as needed during a Pandemic. A log will be kept by the Department head responsible for monitoring the supply and reporting to Administrator any specific needs and shortages.

10. Develop Plans to Ensure Residents are Cohorted based on their Infectious Status

  • Residents are isolated/Cohorted based on their infection status in accordance with applicable NYSDOH and Centers for Disease Control guidance.
  • King Street Rehab Administration maintains communication with Local Epidemiologist, NYS DOH, and CDC to ensure that all new guidelines and updates are being adhered to with respect to Infection Prevention.
  • The Cohort will be divided into three groups: Unknown, Negative, and Positive as it relates to the infectious agent.
  • The resident will have a comprehensive care plan developed indicating their Cohort Group and specific interventions needed.

11. Develop a Plan for Cohorting residents using a part of a unit. dedicated floor or wing. or group of rooms

  • King Street Rehab will dedicate a wing or group of rooms at the end of a unit in order to Cohort residents. This area will be clearly demarcated as isolation area.
  • Appropriate transmission-based precautions will be adhered to for each of the Cohort Groups as stipulated by NYS DOH
  • King Street Rehab Staff will be educated on the specific requirements for each Cohort Group.
  • Residents that require transfer to another Health Care Provider will have their Cohort status communicated to provider and transporter and clearly documented on the transfer paper work.
  • All attempts will be made to have dedicated caregivers assigned to each Cohort group and to minimize the number of different caregivers assigned.

12. Develop/Review/Revise a Plan to Ensure Social Distancing Measures

  • King Street Rehab will review/ revise the Policy on Communal Dining Guidelines and Recreational Activities during a Pandemic to ensure that Social Distancing is adhered to in accordance with State and CDC guidance.
  • King Street Rehab will review/revise the Policy on Recreational Activities during a Pandemic to ensure that Social Distancing is adhered to in accordance with State and CDC guidelines. Recreation Activities will be individualized for each resident.
  • King Street Rehab will ensure staff break rooms and locker rooms allow for social distancing of staff
  • All staff will be re-educated on these updates as needed

Refer to Policy and procedure: Dining Guidelines during a Pandemic

Refer to Policy and procedure: Recreation Needs During a Pandemic

13. Develop/ Assist/Review/Revise a Plan to Recover/Return to Normal Operations

  • King Street Rehab will adhere to directives as specified by, State and CDC guidance at the time of each specific infectious disease or pandemic event e.g., regarding how, when, which activities/procedures/restrictions may be eliminated, restored and the timing of when those changes may be executed.
  • King Street Rehab will maintain communication with the local NYS DOH and CMS and follow guidelines for returning to normal operations. The decision for outside consultants will be made on a case by case basis taking into account medical necessity and infection levels in the community. During the recovery period residents and staff will continue to be monitored daily in order to identify any symptoms that could be related to the infectious agent.

Additional Preparedness Planning Tasks for Pandemic Events

  1. Develop/Assist/Review/Revise a Pandemic Communication Plan
  • The Administrator in conjunct ion with the Social Service Director will ensure that there is an accurate list of each resident's Representative, and preference for type of communication.
  • Communication of a pandemic includes utilizing established Staff Contact List to notify all staff members in all departments.
  • King Street Rehab will update website on the identification of any infectious disease outbreak of potential pandemic.

Refer to Section of PEP Additional Response Communication and Notifying Families/ Guardians and Weekly Update - Refer to Policy and Procedure Communication with Residents and Families During Pandemic.

Refer to list of Resident representatives/contact information - Social Work Office/Business Office

Refer to Staff Contact List -All Departments and Staffing Coordinator CONFIDENTIAL

  1. Develop/Review/Revise Plans for Protection of Staff. Residents. And Families Against Infection
  • Education of staff, residents, and representatives
  • Screening of residents
  • Screening of staff
  • Visitor Restriction as indicated and in accordance with NYSDOH and CDC
  • Proper use of PPE
  • Cohorting of Residents and Staff
  • Refer to Infection Control PP

Response Tasks for All Infectious Disease Events

  1. Guidance, Signage, Advisories
    • King Street Rehab will obtain and maintain current guidance, signage advisories from the NYSDOH and the U.S. Centers for Disease Control and Prevention (CDC) on disease-specific response actions.
    • The Infection Preventionist/Designee will ensure that appropriate signage is visible in designated areas for newly emergent infectious agents
    • The Infection Control Practitioner will be responsible to ensure that there are clearly posted signs for cough etiquette, hand washing, and other hygiene measures in high visibility areas.
    • The Infection Preventionist/Designee will ensure that appropriate signage is visible in designated areas to heighten awareness on cough etiquette, hand hygiene and other hygiene measures in high visible areas.
  1. Reporting Requirements
  • King Street Rehab will assure it meets all reporting requirements for suspected or confirmed communicable diseases as mandated under the New York State Sanitary Code (10 NYCRR 2.10 Part 2), as well as by 10 NYCRR
  • 415.19 (see Annex K of the CEMP toolkit for reporting requirements}.
  • The DON /Infection Preventionist will be responsible to report communicable diseases via the NORA reporting system on the HCS
  • The DON /Infection Preventionist will be responsible to report communicable diseases on NHSN as directed by CMS.
  1. Limit Exposure
    • King Street Rehab will implement the following procedures to limit exposure between infected and non-infected persons and consider segregation of ill persons, in accordance with any applicable NYSDOH and CDC guidance, as well as with facility infection control and prevention program policies.
    • Facility will Cohort residents according to their infection status
    • Facility will monitor all residents to identify symptoms associated with infectious agent.
    • Units will be quarantined in accordance with NYSDOH and CDC guidance and every effort will be made to cohort staff.
    • Facility will follow all guidance from NYSDOH regarding visitation, communal dining, and activities and update policy and procedure and educate all staff.
    • Facility will centralize and limit entryways to ensure all persons entering the building are screened and authorized.
    • Hand sanitizer will be available on entrance to facility, exit from elevators, and according to NYSDOH and CDC guidance
    • Daily Housekeeping staff will ensure adequate hand sanitizer and refill as needed.

Refer Policy and Procedure Cohorting Guidelines during a Pandemic

  1. Separate Staffing
    • King Street Rehab will implement procedures to ensure that as much as is possible, separate staffing is provided to care for each infection status cohort, including surge staffing strategies.

Refer to Policy and Procedure on Cohorting

  1. Conduct Cleaning/Decontamination
  • King Street Rehab will conduct cleaning/decontamination in response to the infectious disease utilizing cleaning and disinfection product/agent specific to infectious disease/organism in accordance with any applicable NYSDOH, EPA, and CDC guidance.

Refer to Environmental Cleaning /Disinfection PIP

Refer to the attached Policy and Procedure on Terminal Room Cleaning

  1. Educate Residents, Relatives, and Friends About the Disease and King Street Rehab
    • King Street Rehab will implement procedures to provide residents, relatives, and friends with education about the disease and King Street Rehab’s response strategy at a level appropriate to their interests and need for information.
    • All residents will receive updated information on the infective agent, mode of transmission, requirements to minimize transmission, and all changes that will affect their daily routines.

Refer to the attached Policy and Procedure on Communication During a Pandemic

  1. Policy and Procedures for Minimizing Exposure Risk (Refer to section 4)
    • King Street Rehab will contact all staff including Agencies, vendors, other relevant stakeholders on King Street Rehab policies and procedures related to minimizing exposure risks to residents and staff.
    • Consultants that service the residents in King Street Rehab will be notified and arrangements made for telehealth, remote chart review, or evaluating medically necessary services until the recovery phase according to State and CDC guidelines.

Refer to Memo regarding Vendor Delivery Mitigation during a Pandemic

  1. Advise Vendors. Staff. And other stakeholders on facility policies to minimize exposure risks to residents
    • Subject to any superseding New York State Executive Orders and/or NYSDOH guidance that may otherwise temporarily prohibit visitors, King Street Rehab will advise visitors and vendors to limit/discontinue visits to reduce exposure risk to residents and staff.
    • Emergency staff including EMS will be informed of required PPE to enter facility
    • Vendors will be directed to drop off needed supplies and deliveries in a designated area to avoid entering the building.

Refer to Policy and Procedure on Visitation during a Pandemic

Refer to Policy and Procedure on Limited Services During a Pandemic CC Vendor Contact List in EPM

  1. Limiting and Restriction of Visitation
  • King Street Rehab will limit and or restrict visitors as per the guidelines from the NYSDOH
  • Residents and Representatives will be notified as to visitation restrictions and/or limitations as regulatory changes are made.

Refer to Policy and Procedure on Visitation during a Pandemic

Additional Response Tasks for Pandemic Events

  1. Ensure Staff Are Using PPE Properly
  • King Street Rehab has an implemented Respiratory Protection Plan
  • Appropriate signage shall be posted at all entry points, and on each residents', door indicating the type of transmission-based precautions that are needed.
  • Staff members will receive re-education and have competency done on the donning and doffing of PPE.
  • Infection Control rounds will be made by the DON, IP, and designee to monitor for compliance with proper use of PPE
  • King Street Rehab has a designated person to ensure adequate and available PPE is accessible on all shifts and staff are educated to report any PPE issues to their immediate Supervisor

Refer to Policy and Procedure on Respiratory Protection Program

Refer to Infection Control Surveillance

  1. Post a Copy of King Street Rehab’s PEP
  • King Street Rehab will post a copy of King Street Rehab s PEP in a form acceptable to the commissioner on King Street Rehab public website and make available immediately upon request.
  • The PEP plan will be available for review and kept in a designated area.
  1. King Street Rehab Will Update Family Members and Guardians
  • During a pandemic Representatives of residents that are infected will be notified daily by Nursing staff if there is a change in status.
  • Representatives will be notified when a resident experience a change in condition.
  • Representatives will be notified weekly on the status of the pandemic at King Street Rehab including the number of pandemic infections.
  • Residents will be notified with regards to the number of cases and deaths in King Street Rehab unless they verbalize that they do not wish to be notified. The facility will utilize ALERTS as it relates to the issue and will be distributed by the activities department or nursing units. This will be documented using daily roster and attendance sheets.
  • All residents will be provided with daily access to communicate with their representatives. The type of communication will be as per the resident's preference
  • i.e. video conferencing/telephone calls, and/or email.

Refer to Policy and Procedure Communication with Residents and Families During Pandemic

4. King Street Rehab Will Update Families and Guardians Once a Week

5. Implement Mechanisms for Videoconferencing

  • King Street Rehab will provide residents with no cost, daily access to remote videoconference or equivalent communication methods with Representatives. King Street Rehab has phones and iPad for use through the Activities Department. We utilize available virtual chat applications.
  • The Director of Recreation/Designee will arrange for the time for all videoconferencing

Refer to Policy and Procedure Communication with Residents and Families During Pandemic

6. Implement Process/Procedures for Hospitalized Residents

  • King Street Rehab will implement the following process/procedures to assure hospitalized residents will be admitted or readmitted to such residential health care facility or alternate care site after treatment, in accordance with all applicable laws and regulations including but not limited to 1O NYCRR 415.3(i)(3)(iii), 415.19, and 415(i); and 42 CFR 483.15(e).
  • Prior to Admission/readmission the DON/designee will review hospital records to determine resident needs and facility's ability to provide care including cohorting and treatment needs.
  • If testing is required by NYS or CDC, the facility will request it prior to a resident being admitted or readmitted.

Refer to Policy and Procedure for Bed Hold/Admission and Readmission During a Pandemic

7. Preserving a Resident's Place

  • King Street Rehab will implement processes to preserve a resident's place in a residential health care facility if such resident is hospitalized, in accordance with all applicable laws and regulations including but not limited to 18 NYCRR 505.9(d)(6) and 42 CFR 483.15(e).

Refer to Policy and Procedure for Bed Hold During a Pandemic and Admission and Readmission.

8. King Street Rehab's Plan to Maintain at least a two­ month supply of Personal Protective Equipment (PPE)

  • King Street Rehab has implemented procedures to maintain at least a two-month (60 day) supply of PPE (including consideration of space for storage) or any superseding requirements under New York State Executive Orders and/or NYSDOH regulations governing PPE supply requirements executed during a specific disease outbreak or pandemic.
  • This includes, but is not limited to:
    • N95 respirators
    • Face shield
    • Eye protection
    • Isolation gowns
    • Gloves
    • Masks
    • Sanitizer and disinfectants (meeting EPA Guidance current at the time of the pandemic)
    • Facility will calculate daily usage/burn rate to ensure adequate PPE

Refer to Policy and Procedure on Securing PPE

Recovery of all Infectious Disease Events

1. Activities/Procedures/Restrictions to be Eliminated or Restored

  • King Street Rehab will maintain review of, and implement procedures provided in NYSDOH and CDC recovery guidance that is issued at the time of each specific infectious disease or pandemic event, regarding how, when, which activities/procedures/restrictions may be eliminated, restored and the timing of when those changes may be executed.

Refer to Restoration and Elimination of Activities/Procedures or Restrictions

2. Recovery/Return to Normal Operations

  • King Street Rehab will communicate any relevant activities regarding recovery/return to normal operations, with staff, families/guardians and other relevant stakeholders.
  • King Street Rehab will ensure that during the recovery phase all residents and staff will be monitored and tested to identify any developing symptoms related to the infectious agent in accordance with State and CDC guidance.
  • King Street Rehab will screen and test outside consultants that re-enter King Street Rehab, as per the NYS DOH guidelines during the recovery phase.

Refer to Policy and Procedure: Staff Testing during Pandemic

tions to promote the safety and well-being for all our patients and staff, including measures to properly isolate, monitor and care for residents. You can be certain that, at every level, King Street Rehab is devoted to caring for your loved one and doing all we can in an effort to limit the risk and that we continue to offer our love and support even when you cannot yourself be physically present. All our residents are precious to us, as is all our hard-working staff, who themselves also face genuine risk despite everyone’s best efforts, but we remain ever committed to rising to this challenge and look forward to brighter days ahead.

The Heart Of Caring

What Sets King Street Rehab Apart
  • Promoting An Active Community

    We offer gardening opportunities spring to fall, exercise classes, live performances, movies, and more.

  • Pristine, Luxury Facility

    We have a library, beauty parlor, theater, and spa amenities, as well as a barber and manicurist.

  • Holistic Approach To Recovery

    We create a healing environment that offers yoga, meditation, Tai Chi, and more.

  • Ten Landscaped Acres

    Our grounds include a lush garden, koi pond, labyrinth, gazebo, and walking paths.

  • World-Class Accommodation

    Each of our light-filled rooms comes with amenities like fast Wi-Fi and looks onto acres of greenery.

helping people is our passion & purpose

  • "The physical therapists were skilled and productive."
    - I.K.
  • "thank you very much for the level of attention and guidance"
    - BK
  • "Your sweet encouraging words gave me hope You taught me with understanding and patience, to stand, to walk, to move again, on my own."
    - Marcia Miller
  • "I am grateful to the management and staff at King Street for their respect, care and compassion"
    - Randye K.
  • "I could recommend King Street enthusiastically to anyone in need of such services."
    - Sally D. Bush
  • "Your “home” should be used as the model that other facilities are compared to and strive to be."
    - M. Jay
  • "Your facility is bright, inviting, immaculately clean and cheerful."
    - Eileen
  • "We want to express our extreme gratitude"
    - Anthony

Enhancing Well-Being

Through A Light & Relaxed Atmosphere
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